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© All Rights Reserved. ApplyBlast.com
Next
This role involves handling regulated customer complaints within the Customer Escalations Team, focusing on resolving disputes related to credits, billing, and lending with empathy and professionalism. The position requires investigating account histories, liaising with internal teams, and recommending process improvements to enhance customer service. It is a full-time position based in Leicester with a structured training period and specific shift requirements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Next.
35% below the average for this role