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Relationship Manager, BaaS / Cards at Cross River - ApplyBlast

Relationship Manager, BaaS / Cards

Cross River

2 days ago

3.5 on Glassdoor

Fort Lee, New Jersey, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Relationship Manager, officially titled AVP, Strategic Partnerships, serves as the primary point of contact for enterprise fintech clients, managing new accounts and strengthening existing partnerships. This role focuses on driving retention and growth by identifying upsell opportunities, interpreting market data, and advocating for clients within the bank. The position requires building trust, navigating complex situations, and collaborating across departments to resolve issues and implement strategic changes.

Responsibilities

Manage high-profile fintech client relationships and drive retention
Identify upsell and cross-sell opportunities through data analysis
Advocate for clients and resolve issues across internal departments

Skills

About Cross River

crossriver.com

Headquarters

Fort Lee, New Jersey, United States

Company Size

501-1000 employees

Founded

2008

View Profile

Cross River is a regulated, FDIC‑insured financial services organization that blends the capabilities of a bank with the speed and product mindset of a technology company, delivering API‑based banking solutions for businesses. It offers developer‑friendly infrastructure for payments, card issuing, lending, deposit accounts, and compliance/risk services to fintechs, marketplaces, and enterprises. Cross River partners with customers to embed financial products and accelerate go‑to‑market by handling underwriting, compliance, settlement, and operational scale. Companies choose Cross River for its banking license, engineering‑first approach, and end‑to‑end regulatory and operational support.