Relationship Manager, Client Experience

The Relationship Manager, Client Experience will own a dedicated portfolio of client accounts, driving retention, expansion, and long-term success across market data, index, and options risk product lines. This role serves as the primary point of contact for assigned accounts, managing the full post-sale relationship including proactive engagement, renewal management, and usage monitoring. The position requires close collaboration with Sales and internal teams to identify expansion opportunities, resolve client issues, and provide product intelligence.