Relationship Manager, Small Business 2
Intercom(2 months ago)
About this role
The Relationship Manager, Small Business at Intercom is a member of the Existing Business team focused on expanding and retaining revenue from small business customers within a fast-growing AI customer service company. The role sits in a sales organization that emphasizes career development, internal progression, and cross-functional collaboration. Intercom offers equity, competitive pay, and a hybrid working model with an expectation to be onsite at least three days per week.
Required Skills
- Account Management
- SaaS Sales
- Procurement
- Territory Planning
- Sales Forecasting
- Communication
- Problem Solving
- Relationship Building
- Leadership
- Reporting
+3 more
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
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