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(Remote) Account Follow-Up Representative I at Altera Digital Health - ApplyBlast

(Remote) Account Follow-Up Representative I

Altera Digital Health

4 months ago

3.1 on Glassdoor

Remote

Full Time

Junior

9 applicants

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About this role

MEDHOST seeks an Account Follow-up Representative I to review and resolve outstanding insurance balances for hospital patient accounts. The role involves researching claims, verifying payment statuses, rebilling, and communicating with insurance companies to ensure timely account resolution. This is a fully remote position prioritizing candidates in CST or EST timezones who are comfortable adopting AI tools to improve workflow efficiency.

Responsibilities

Verify claim payment statuses and rebill to patient insurance carriers
Resolve awarded denials and zero-pay reports within 48 hours
Communicate effectively with insurance companies for outstanding balances
Input patient account data and document research findings
Utilize AI-enabled tools to automate workflows and improve efficiency

Skills

Qualifications

High School Diploma or equivalent1+ years of experience in billing/collection fieldMedical Billing and Coding coursework completed

About Altera Digital Health

alterahealth.com

Company Size

5001-10000 employees

View Profile

Altera Digital Health is a global healthcare IT company with more than 30 years of experience helping health systems and provider organizations modernize and optimize electronic health records (EHRs). They deliver solutions and services across EHR usability, interoperability, infrastructure modernization, and managed services to improve clinical workflows, data exchange, and operational performance. Altera partners with organizations of all sizes worldwide to provide consulting, technical implementation, and ongoing support that unlocks better patient care and measurable value from health IT investments.