Remote Assistance Specialist

Aurora Innovation(1 month ago)

Pittsburgh, PennsylvaniaOnsiteFull TimeJunior$54,000 - $78,000Vehicle Operations

About this role

The Remote Assistance Specialist at Aurora supports the remote operations team by ensuring autonomous vehicles operate safely across public roads and closed-course testing sites. The role contributes to vehicle operations by validating system performance signals, coordinating with engineering and operations teams, and representing Aurora to the public. It requires in-office shift work, availability for overtime and weekends, and occasional travel.

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Required Skills

Vehicle Monitoring
Remote Commands
Feedback Logging
Workflow Triage
Issue Escalation
Team Collaboration
Systems Familiarity
Prioritization
Safety Focus
Critical Thinking

+2 more

Qualifications

Valid U.S. Driver's License
5 Years Driving History
Clean Driving Record
MVR Check
Drug And Alcohol Screening

About Aurora Innovation

aurora.tech

Aurora is a self‑driving technology company focused on bringing autonomous freight to market. It builds the Aurora Driver — a full stack of software, perception sensors, and vehicle integrations — to enable heavy‑duty trucks to operate safely and reliably on highways. The company pairs rigorous simulation and on‑road testing with partner integrations into OEMs, fleets, and logistics providers to scale commercial deployments. Customers (shippers, carriers and fleet operators) work with Aurora to reduce cost, improve utilization, and increase predictability in long‑haul freight.