Golden 1 Talent Acquisition Team

Remote Contact Center MSR II - Madera County - CA only

Golden 1 Talent Acquisition Team

3 months ago
Madera, CA, USA
Onsite
Full Time
Junior
0 applicants
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Golden 1 Talent Acquisition Team
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About this role

A Contact Center Member Service Representative I is responsible for providing exceptional service to members by handling inquiries, resolving issues, and offering product recommendations in a fast-paced environment. They communicate effectively in English and Spanish, navigate multiple systems, and ensure compliance with regulations.

Skills

Golden 1 Talent Acquisition Team

About Golden 1 Talent Acquisition Team

golden1.com

Golden 1 Credit Union is a California-based, member-owned, not-for-profit financial cooperative focused on helping Californians set and achieve their financial goals. It provides retail banking services including checking and savings, credit cards, personal and auto loans, mortgages, investment and insurance products, and digital banking with online application tools. With a community-first mission, Golden 1 emphasizes member service, financial education, and local reinvestment across its branch and digital channels.

About Golden 1 Talent Acquisition Team

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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