Remote Customer Service Agent - (11.30 Hire)

Grand Circle is seeking a fully remote Travel Advisor to support travelers who have already booked their trips by answering questions, resolving issues, and managing reservations. The role involves handling a high volume of inbound calls and emails to assist with itinerary updates, billing inquiries, and complex problem-solving without relying on scripts. This position requires strong critical thinking, empathy, and the ability to adapt to changing business priorities in a metrics-driven environment.