Remote Customer Service Agent (Monday - Friday, 11:00am - 7:00pm EST)
Cengage Group(1 month ago)
About this role
A Customer Service Associate at Cengage Group provides support for educational products and services, addressing inquiries related to orders, digital product registrations, and company websites. The role is remote and is part of an education-technology organization focused on delivering digital learning solutions to students and institutions.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Live Chat
- Multitasking
- Organizational
- Mentoring
- Product Troubleshooting
- Software Navigation
Qualifications
- High School Diploma or GED
About Cengage Group
cengagegroup.comWe are a global education technology company serving millions. Provides quality digital products and services to equip students with skills needed to be job ready.
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