Remote Customer Service Specialist – Hotel Bookings

Destination Knot(2 months ago)

RemoteFull TimeJunior$31,898 - $43,708 (estimated)Customer Service

About this role

The Remote Customer Service Specialist – Hotel Bookings at Destination Knot supports leisure travelers by handling hotel research, reservations, and post-booking assistance. The role focuses on delivering a seamless and enjoyable booking experience while working fully remotely. Specialists communicate with clients across multiple channels and ensure accurate, tailored hotel arrangements aligned with clients’ needs and budgets. The position sits within a supportive, growth-oriented team that offers travel-related training and perks.

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Required Skills

Customer Support
Hotel Reservations
Client Communication
Email Support
Phone Support
Messaging Platforms
Hotel Research
Itinerary Management
Change Management
Cancellation Handling

+9 more

About Destination Knot

destinationknot.co

The site currently redirects to a landing page and contains no public content to extract, but the setup resembles a lean SaaS or digital-product company. They likely offer a web-based platform (for example: analytics, marketing automation, team productivity, or payments) built for fast onboarding and self-service signup. The go-to-market appears conversion-focused, relying on a single landing experience to communicate value, capture leads, and schedule demos. Target customers are probably SMBs and startups seeking easy implementation and measurable ROI.

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