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terrestrisglobalsolutions.com
The Remote Help Desk Specialist provides technical support to IRS Criminal Investigation staff and other U.S. users, handling account management, software and hardware installation, and troubleshooting via phone, email, and chat. The role involves processing tickets in ServiceNow, assisting multiple customers simultaneously, and ensuring timely resolution of issues while working remotely from home.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for terrestrisglobalsolutions.com.
terrestrisglobalsolutions.com didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role
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