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© All Rights Reserved. ApplyBlast.com
HelloTeam
We are seeking a highly technical and self-motivated Remote IT Support Engineer to join our MSP support team and provide reliable IT assistance across multiple customer environments. This role involves delivering remote and phone-based support, managing tickets from intake through resolution, and troubleshooting technical issues involving endpoints, Microsoft 365, Active Directory, networks, servers, virtualization, and backup systems. The ideal candidate will have strong hands-on IT support experience, excellent English communication skills, and the ability to work independently during off-peak hours.
Headquarters
Boston, Massachusetts, United States
Company Size
51-200 employees
Founded
2016
HelloTeam is a cloud-based people management platform that helps organizations run performance reviews, continuous feedback, goal-setting/OKRs, employee engagement surveys, and peer recognition in one place. Its integrated dashboard and analytics surface people insights and streamline manager workflows, with common integrations (Slack, Teams, HRIS) to fit existing tech stacks. Designed for small and mid-market companies, HelloTeam aims to boost alignment, development, and retention by making performance and engagement processes easier and more data-driven.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HelloTeam.
HelloTeam didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role