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Remote Service Engineer at Philips - ApplyBlast

Remote Service Engineer

Philips

3 months ago

3.8 on Glassdoor

Blumenau, Santa Catarina, Brazil

Onsite

Full Time

Medior

0 applicants

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About this role

The Remote Service Engineer provides technical phone support for Philips' Intellispace Cardiovascular Software, helping healthcare providers resolve system, networking, and hardware issues to maintain uninterrupted cardiology imaging services. The role involves troubleshooting Windows OS, TCP/IP, and connectivity problems, managing critical incidents, and collaborating with cross‑functional support and engineering teams.

Responsibilities

Provide technical phone support to end‑users and administrators
Troubleshoot application, OS, hardware, and network issues
Own and drive resolution of critical customer incidents and escalations
Collaborate with cross‑functional support and engineering teams
Follow established support procedures and document corrective actions

Skills

About Philips

philips.com

Headquarters

Amsterdam, North Holland, Netherlands

Company Size

10001+ employees

Founded

1891

View Profile

Learn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.