[Remote] Site Reliability Engineer

Convoso(2 days ago)

RemoteFull TimeSenior$120,000 - $150,000Engineering

About this role

Convoso is a pioneering AI-powered contact center platform designed for revenue teams, focusing on innovative solutions to enhance customer growth, streamline productivity, and expand into new markets. The company values a positive culture with a diverse team committed to continuous growth and technological advancement.

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Required Skills

Linux
AWS
Terraform
Python
Bash
Chef
MySQL
Jenkins
Grafana
Prometheus

Qualifications

Bachelor's degree in Computer Science or related field
5+ years of experience in Linux systems administration and SRE, DevOps, or Systems Engineering roles

About Convoso

convoso.com

Convoso is an AI-powered cloud contact center platform that provides outbound dialer software and call center tools designed to boost contact rates and revenue. The platform includes predictive, progressive, and power dialing, automated lead management and routing, speech analytics/AI-driven lead prioritization, and real-time reporting. Convoso also offers compliance and call recording, CRM and third‑party integrations, and workforce/agent management features to optimize operations. Enterprises and contact centers use Convoso for its automation, configurable dialing strategies, and analytics to improve efficiency and conversions.

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