Renewal Specialist (Contract)
NoRedInk(28 days ago)
About this role
A contract Renewal Specialist supporting NoRedInk’s Low-Touch customer segment responsible for executing the renewal workflow and ensuring customers retain uninterrupted access to the product. The role works closely with Scale Customer Success and RevOps to manage renewals, maintain accurate records, and support a consistent customer experience. This is a project-based, remote engagement with variable hours tied to the K–12 purchasing cycle.
Required Skills
- Salesforce
- Renewal Processing
- Order Forms
- Purchase Orders
- CRM Management
- Customer Outreach
- Automation Monitoring
- Documentation
- Record Keeping
- Contract Review
+5 more
About NoRedInk
noredink.comNoRedInk is an education technology company that provides a web-based writing and grammar platform for K–12 teachers and students. The product delivers adaptive, standards-aligned lessons, practice exercises, and formative assessments that personalize instruction and track student progress. It integrates with Google SSO, Clever, ClassLink and common LMS tools to simplify rostering and access, and gives teachers assignment, rubric, and analytics features to inform instruction. Schools use NoRedInk to build students’ writing skills through interactive practice and data-driven feedback.