About this role
The Renewals Manager oversees a portfolio of SaaS customers, focusing on ensuring smooth renewal processes and maintaining strong customer relationships. They coordinate with multiple internal teams, manage contracts, and leverage data and AI-driven tools to scale renewal efforts.
Required Skills
- API
- CRM
- Salesforce
- CPQ
- Esignature
- Data Analysis
- Customer Success
- Contract Management
- Renewals
- SaaS
About Sift
sift.comSift is a leading AI-powered fraud detection platform designed to provide identity trust for businesses across various industries. With a powerful machine learning framework, Sift processes over a trillion events annually, helping organizations like DoorDash and Yelp mitigate fraud while enhancing customer experiences. The platform offers a comprehensive suite of solutions addressing account takeovers, payment fraud, and content abuse, enabling firms to leverage risk as a growth opportunity. Throughout its service, Sift combines deep analytical capabilities with practical tools to support digital safety and business growth.
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