Rep II, Customer Service Ops (Inbound and Outbound)
RGH Enterprises, LLC(2 months ago)
About this role
A New Patient Services Specialist who handles initial patient outreach and order setup for diabetes testing supplies and related products. The role focuses on accurate collection of patient demographics and insurance information and acts as a liaison between patients, providers, and internal teams. The position supports New Patient Services leadership to ensure customers receive timely and correct supply shipments.
Required Skills
- Customer Service
- Phone Support
- Call Management
- Sales
- Upselling
- Data Entry
- HIPAA Compliance
- Communication
- Teamwork
- Note Taking
+1 more
Qualifications
- 2 Years College
About RGH Enterprises, LLC
rghproducts.comRGH Products is a locally owned office supply company based in Baltimore, specializing in the remanufacturing of toner cartridges. With over 30 years of experience, RGH is committed to providing high-quality, sustainable printing solutions for its customers while positively impacting the local community. The company aims to deliver exceptional service and environmentally friendly products to meet the needs of businesses in the Baltimore area.
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