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Representante de Servicio al Cliente I at Global Payments - ApplyBlast

Representante de Servicio al Cliente I

Global Payments

3 months ago

3.7 on Glassdoor

Cuajimalpa, Mexico, Mexico

Onsite

Full Time

Junior

0 applicants

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About this role

The role involves handling customer inquiries via phone, email, SMS, and chat, providing basic level‑1 support for payment and account issues, and entering data into client systems. The representative will follow established scripts and procedures while escalating unresolved matters to more experienced staff.

Responsibilities

Respond to customer inquiries via phone, email, SMS, and chat
Process basic level‑1 payment and account requests including card activations and updates
Escalate unresolved issues to senior service representatives or technical departments