Xfinity
This role manages customer interactions within the collections process, ensuring responsive and effective resolution of account issues through detailed communication and problem-solving. The position supports the Credit & Collections department by applying foundational knowledge of collections and customer service practices to complete day-to-day activities. Responsibilities include investigating delinquencies, resolving billing disputes, and maintaining service standards.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
Xfinity didn’t post a salary, so this is our estimate from similar listings.