Representative, Community Response (Bilingual French)

DoorDash Mexico(9 months ago)

RemoteFull TimeMedior$29,532 - $42,256Trust and Safety

About this role

The Community Response Representative is part of DoorDash's Trust and Safety Community Response team focused on improving operational quality and protecting the experience of Merchants, Customers, and Dashers. This bilingual (French/English) role works cross-functionally with Product, Strategy & Operations and other partners to reduce escalations and drive long-term improvements in platform safety and service quality.

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Required Skills

Investigations
Scheduling
Follow Ups
Summarizing
Phone Support
Email Support
Policy Reference
Channel Navigation
Trend Analysis
Data Analysis

+14 more

Qualifications

Bachelor's Degree

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.

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