Air Canada
The Representative, Customer Care assists travelers at the airport or during their trips by addressing inquiries, managing changes, and resolving flight delays while upholding Air Canada Vacations' quality standards. This role focuses on delivering exceptional customer service, meeting call centre performance goals, and utilizing sales techniques to retain vacation package bookings. The position requires maintaining accurate reservation records and promoting the company's services to clients and travel agencies.
Headquarters
Saint-Laurent, Quebec, Canada
Company Size
10001+ employees
Founded
1937
Air Canada is Canada's largest airline, providing scheduled passenger and cargo air transportation across domestic and international routes. The company operates a portfolio of travel brands and services, including mainline air travel, leisure travel offerings, and loyalty programs, serving both consumer and business travelers in the aviation industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Air Canada.
Air Canada didn’t post a salary, so this is our estimate from similar listings.