Representative, Customer Service 2nd Shift (2pm - 10pm)

The Customer Service Representative serves as the first point of contact for private and corporate aviation customers and flight crews, delivering exceptional, professional, and personalized support. This role manages service requests, coordinates aircraft and ground services, and ensures a positive, seamless experience within the FBO. The position requires strong communication, multitasking, and decision-making skills to handle fast-paced or high-pressure situations effectively.