Representative, Customer Service – Voice

MSC - Mediterranean Shipping Company

8 days ago

Canada

Onsite

Full Time

Junior

0 applicants

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About this role

A Client Service Representative – Phone Channel provides professional, solution-oriented support through inbound and outbound calls, delivering real-time guidance on bookings, schedules, cargo status, and operational processes. The role focuses on achieving high first-call resolution, proactively identifying issues, and maintaining customer satisfaction through clear communication.

Skills

Qualifications

University or College degree in Transportation, Supply Chain or related field

About MSC - Mediterranean Shipping Company

alrabihsteel.com

Al Rabih Steel Ind. LLC is a manufacturer and supplier of steel products, specializing in profiled steel sheets and related components for construction and industrial use. Its offerings target roofing, cladding and structural applications, supplying durable profile sheets and engineered sections for builders, contractors and developers. The company emphasizes quality, reliability and trust, positioning its products as long‑lasting solutions that support growth in construction projects. Al Rabih focuses on consistent manufacturing standards and customer‑oriented service to ensure dependable delivery and performance.