Representative - Customer Service

The Representative - Customer Service serves as the primary contact for order-related activities within the Westlake Epoxy Asia business, managing domestic and international orders across global entities. This role involves coordinating with logistics, finance, and freight carriers to ensure timely shipments and accurate invoicing while proactively communicating with customers to resolve issues and maintain satisfaction. The position also requires managing strategic key accounts, facilitating cross-functional collaboration, and supporting team development through training and project participation.