Representative I, Customer Service

The Customer Service Representative serves as the primary point of contact for Liberty, managing high-volume inbound calls to resolve billing inquiries, process payments, and handle service requests. This role requires a bilingual professional who thrives in a fast-paced call center environment, utilizing strong problem-solving skills to deliver exceptional customer experiences. The position involves maintaining accurate records, managing cash drawers, and contributing to the company's mission of providing safe and reliable energy and water solutions.