Representative I, Recreation Lending Customer Support

The Representative I, Recreation Lending Customer Support serves as the primary point of contact for the Recreation Lending Team, handling inbound customer calls, emails, and inquiries related to payments, payoffs, and account management for loans that are 16 days or less past due. This role involves processing payments, setting up auto-payments, providing payoff quotes, and ensuring compliance with bank policies and federal/state regulations. The position requires strong organizational skills, proficiency in Microsoft Office, and the ability to work in a fast-paced, customer-focused environment.