Representative - Member Service
TDECU
About this role
The Member Service Representative at a credit union serves as the frontline contact for members, supporting their financial wellbeing by handling routine account interactions and inquiries. The role emphasizes delivering a positive member experience, promoting the credit union’s products and digital services, and adhering to institutional policies and compliance standards.
Skills
Qualifications
About TDECU
tdecu.orgExperience premier financial services with TDECU, here for member deposits, credit cards, auto, and home loans across Texas.
Recent company news
citybizTDECU Welcomes New Advisory Board Members
Aug 15, 2025
Katy TimesTDECU named 2025 USA TODAY top workplace
Sep 2, 2025
The Business JournalsTDECU to merge with Smart Financial Credit Union, creating $6 billion financial institution
Oct 22, 2025
Houston ChronicleUH to keep TDECU branding on football stadium for 2025 season
Jun 30, 2025
GlobeNewswireTDECU names Glenn Applewhite III Market President for the Greater Houston Region
1 month ago
About TDECU
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for TDECU.
Salary
$48k – $65k
per year
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