Representative, Operations

Philip Morris International(2 years ago)

Mumbai, IndiaOnsiteFull TimeJunior$45,094 - $61,150 (estimated)Customer Service

About this role

A Representative, Operations at Concentrix engages with customers through phone, email, chat, and online channels to support client products and services. The role may also include content moderation tasks that involve reviewing user-submitted text, images, and videos, including potentially explicit material. Suitable for freshers or experienced candidates.

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Required Skills

Customer Service
Technical Support
Call Handling
Email Support
Chat Support
Communication
Problem Solving
Multitasking
PC Knowledge
Content Moderation

Qualifications

Graduate/Undergraduate

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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