Representative, Operations

Philip Morris International(2 years ago)

Maharashtra, Thane, Maharashtra, IndiaOnsiteFull TimeJunior$45,094 - $61,150 (estimated)Customer Service

About this role

A Representative, Operations is an entry-level customer-facing role that supports client services by interacting with customers through phone, email, and chat. The position handles routine technical and account inquiries and may include content moderation of user-generated material. This is an onsite role based in Thane, India.

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Required Skills

Customer Service
Technical Support
Communication
Problem Solving
Multi-Tasking
Computer Skills
Content Moderation
Empathy
Detail Oriented
Shift Flexibility

Qualifications

Graduate
Undergraduate

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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