Representative, Operations

Philip Morris International(2 years ago)

Visakhapatnam, IndiaOnsiteFull TimeJunior$45,094 - $61,150 (estimated)Customer Service

About this role

A Representative, Operations at Concentrix handles customer-facing interactions for client products and services through inbound/outbound calls, email, chat, and online channels. The role supports routine customer service and technical inquiries and may include content moderation duties that involve reviewing potentially sensitive or explicit material. This is an entry-level role open to freshers and experienced candidates based in Visakhapatnam.

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Required Skills

Customer Service
Technical Support
Communication
PC Navigation
Multi-Tasking
Problem Solving
Content Moderation
Empathy
Detail Orientation
Shift Flexibility

Qualifications

Graduate
Undergraduate

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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