Representative, Operations

Philip Morris International(2 years ago)

Ranchi, IndiaOnsiteFull TimeJunior$0 - $0Operations

About this role

Representative, Operations handles inbound/outbound customer service and technical support interactions via phone, email, chat, or online channels for client products and services. The role focuses on routine problem resolution, maintaining account records, and may include content moderation of sensitive materials. It is an entry-level position open to freshers and experienced candidates based in Ranchi.

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Required Skills

Customer Service
Technical Support
Communication
Empathy
PC Knowledge
Multi-Tasking
Problem Solving
Detail Orientation
Content Moderation
Shift Rotation

Qualifications

Graduate Degree
Undergraduate Degree

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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