Representative, Operations

Philip Morris International(2 years ago)

OnsiteFull TimeJunior$45,094 - $61,150 (estimated)Customer Service

About this role

A Representative, Operations at Concentrix handles inbound and outbound customer interactions across phone, email, and chat to provide customer service and technical support for client products and services. The role may also include content moderation and review of potentially sensitive material. It is suitable for recent graduates or experienced candidates working in a high-volume contact center environment.

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Required Skills

Customer Service
Technical Support
Communication
Problem Solving
Multitasking
Content Moderation
Empathy
Computer Skills
Adaptability
Teamwork

Qualifications

Graduate
Undergraduate

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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