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© All Rights Reserved. ApplyBlast.com
Goodwill San Antonio
The Representative - Student Service PT responds to and provides timely, professional, and accurate responses to student inquiries via inbound and outbound calls, emails, chats, and other service channels for the Alamo Colleges Student Contact Center. This role involves identifying student needs, verifying identities, and utilizing knowledge bases to resolve issues efficiently while maintaining high customer service standards. The position requires multitasking across multiple systems to update student records and meet key performance indicators in a fast-paced contact center environment.
Headquarters
San Antonio, Texas, United States
Company Size
1001-5000 employees
Founded
1945
Goodwill San Antonio is a nonprofit workforce development organization serving the San Antonio region that provides job training, employment placement, and career support to individuals facing barriers to employment. It operates a network of thrift stores and donation centers whose revenues fund workforce programs, skills training, and supportive services for job seekers. Through partnerships with employers and community organizations, Goodwill San Antonio offers résumé help, interview coaching, vocational training, and on-the-job opportunities to help people gain sustainable employment. The organization accepts donations of clothing and household goods and reinvests proceeds to advance economic mobility in the local community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Goodwill San Antonio.
31% below the average for this role
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