Représentant, Centre d’appels

The Représentant, Centre d’appels handles inbound calls and emails, providing customer service and sales support for Chartwell retirement residences. This semi-technical role requires advanced bilingual proficiency in French and English, along with intermediate knowledge of IT systems like GRC databases and SharePoint. The position involves documenting client information, identifying sales opportunities, and collaborating with regional sales directors to ensure accurate client communication.