Représentant, Centre d’appels

The Représentant, Centre d’appels handles inbound calls and emails, providing customer service and sales support for Chartwell retirement residences. The role requires advanced bilingual proficiency in French and English, along with intermediate knowledge of IT systems like GRC databases and SharePoint. This semi-technical position involves documenting client information, identifying sales opportunities, and collaborating with regional sales directors to ensure accurate information transfer.