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Reputation Management Specialist at AdventHealth - ApplyBlast

Reputation Management Specialist

AdventHealth

9 days ago

3.8 on Glassdoor

Killeen, Texas, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Reputation Management Specialist supports the strategic direction of the reputation program, focusing on digital consumer engagement and service recovery. This role collaborates with social media, content strategy, and web teams to provide a holistic digital experience while protecting the brand and team members online. The position coordinates efforts to address and resolve consumer issues effectively and contributes to the overall effectiveness of the reputation management team.

Responsibilities

Monitor and respond to consumer touchpoints on digital and social media platforms
Manage digital content governance models and protect brand reputation online
Collaborate with partner departments to escalate inquiries and ensure service recovery

Skills

Qualifications

Associate's degree in marketing, Business, Communications, Law Enforcement, Legal Studies, or related field

About AdventHealth

adventhealth.com

Headquarters

Altamonte Springs, Florida, United States

Company Size

10001+ employees

Founded

1973

View Profile

The AdventHealth network of health care extends beyond your nearest hospital. From primary care to specialty medical services, we're here to help you feel whole.