Research Analyst

NIH-NLM-LH(1 month ago)

HybridFull TimeMedior$90,000 - $115,000Customer Experience

About this role

The Research Analyst will support BI analytics and customer experience/stakeholder engagement for a major IT/Product Modernization program serving a large public sequencing data repository. The role synthesizes quantitative and qualitative data into clear, actionable insights to guide product direction, success metrics, and modernization priorities. The analyst partners closely with Product Teams and the Customer Experience/Stakeholder Engagement Team, working in an Agile framework to plan and coordinate engagement activities and report findings to leadership. The position operates at the intersection of technology, data, and public health to improve user experience and adoption.

View Original Listing

Required Skills

Business Intelligence
Analytics Tools
Data Visualization
Dashboard Analysis
Excel Analysis
Qualitative Research
Insight Translation
Stakeholder Engagement
User Research
Reporting

+10 more

Qualifications

Bachelor's Degree in Relevant Field (Public Health, Data Science, Business, Analytics, Bioinformatics, or related)
Advanced Degree Preferred
CBAP
PMP
CSM
SAFe Agilist
Tableau Certification
Power BI Certification

About NIH-NLM-LH

nih.gov

The National Institutes of Health (NIH) is the primary biomedical research agency of the U.S. Department of Health and Human Services and the federal focal point for medical research. NIH funds, conducts, and coordinates basic, clinical, and translational research across its institutes and centers, supports grants, training, and clinical trials, and advances disease prevention and public health. Its website provides health information and resources for the public, patients, clinicians, researchers, and educators, including funding opportunities, scientific data, and research findings. Widely recognized as one of the world’s foremost medical research centers, NIH’s work drives discovery to improve health and extend healthy lives.