Research Associate, Customer Insights - REMOTE
ICF(7 days ago)
About this role
A Research Associate in Customer Insights at ICF supports social and behavioral science projects for energy utility clients. The role involves conducting customer research, working with cross-functional teams, and applying data-driven insights to improve customer engagement and experience. It is a remote position focused on advancing behavioral science offerings.
Required Skills
- Qualtrics
- SPSS
- R
- Data Analysis
- Survey Research
- Behavioral Science
- Customer Research
- Project Management
- Data Visualization
- Energy Efficiency
About ICF
icf.comWe work with hundreds of companies and governments to plan, design, and implement transformative projects. Learn more about ICF.
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