Research Engineer

ASAPP(1 month ago)

RemoteFull TimeMedior$98,656 - $132,714 (estimated)Research and Development

About this role

Research Engineers at ASAPP advance the science of AI to power domain-specific, real-world customer experience solutions. They work closely with product and engineering teams to turn research breakthroughs into production-ready features. The role leverages large-scale product data and robust infrastructure to investigate fundamental research questions. It is positioned in a high-growth, startup environment with a strong focus on curiosity, craftsmanship, and measurable impact.

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Required Skills

AI Research
Product Collaboration
Dataset Management
Infrastructure Development
Conversational AI
Speech Systems
LLM Fine Tuning
Machine Learning
Software Engineering
Research Communication

+3 more

Qualifications

Masters Degree in Machine Learning

About ASAPP

asapp.com

ASAPP is an AI-native, agentic enterprise platform that automates customer interactions and powers branded AI agents for large contact centers. Its solutions combine autonomous AI agents with real-time agent assist to automate complex workflows, boost agent productivity, and deliver omnichannel experiences across voice, chat, and SMS. Delivered as enterprise SaaS with deep integrations into contact center systems, ASAPP targets CX leaders and digital transformation teams looking to scale automation, reduce cost, and improve customer experience. The company is led by CEO Priya Vijayarajendren and serves global enterprises.

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