Level AI
A Research Intern focused on reinforcement learning to build and improve AI systems for customer experience workflows. The role involves designing RL environments, agents, and reward models, as well as collaborating with teams to deploy learning systems.
Headquarters
Mountain View, California, United States
Company Size
51-200 employees
Founded
2018
Level AI provides call-center AI that uses semantic intelligence to analyze customer support interactions and surface actionable insights. Its platform helps contact centers understand conversations to improve agent performance, automate quality assurance, and enhance customer experience. Designed for operations and QA teams, Level AI integrates conversational analytics, coaching insights, and workflow automation to boost contact center effectiveness.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Level AI.
Level AI didn’t post a salary, so this is our estimate from similar listings.
6% above the average for this role
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