Research Support Specialist

Verra Mobility(5 days ago)

Mesa, AZOnsiteFull TimeMedior$52,133 - $70,640 (estimated)Customer Service

About this role

The Research Support Specialist researches and resolves tolling and violation customer service disputes for rental agency customers and assists with client expedited requests. The role works with internal teams, tolling and issuing authorities, and collections agencies to bring resolution to renter disputes.

View Original Listing

Required Skills

Research
Billing Adjustments
Customer Service
Multi-Channel Support
Communication
Documentation
Prioritization
Data Analysis
Microsoft Office
Business Writing

+1 more

Qualifications

High School Diploma

About Verra Mobility

verramobility.com

Verra Mobility is a global leader in safe mobility technologies, delivering smart transportation solutions to help communities move safely and efficiently. The company develops and operates automated traffic enforcement, tolling, parking systems, fleet telematics and violation-management services, combining hardware, cloud software and data analytics to reduce congestion and improve roadway safety. Verra serves public agencies, municipalities and commercial fleets worldwide, offering end-to-end services from sensor and camera deployment to payment processing and reporting. Its platform emphasizes safety, connectivity and data-driven insights to optimize operations, compliance and traveler experience.