theritz-carlton.com
The Reservation Agent processes all reservation requests, changes, and cancellations received by phone or mail, identifying guest needs and determining appropriate room types. The role involves verifying availability, explaining policies, and using sales techniques to maximize revenue while documenting special requests. The agent also answers questions about property facilities and services, ensuring a high standard of guest relations and communication.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for theritz-carlton.com.
theritz-carlton.com didn’t post a salary, so this is our estimate from similar listings.