Amtrak
The Reservation Sales Agent at Amtrak works in a fast‑paced call center environment, assisting customers with planning their journeys, answering travel questions, and providing reservation options. The role focuses on delivering positive customer experiences through empathy, professionalism, and effective communication.
Headquarters
Washington, District Of Columbia, United States
Company Size
10001+ employees
Founded
1971
Amtrak is the United States’ national passenger rail service providing intercity train and connecting bus travel across a nationwide network. It sells tickets, timetables, and route information for more than 30 U.S. train routes and roughly 500 destinations in North America, with online and mobile booking, onboard amenities, seating classes, and Thruway bus connections. Amtrak serves leisure and business travelers with scheduled service, reservations, and a loyalty program (Amtrak Guest Rewards) to earn and redeem points.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Amtrak.