Reservationist
Mohegan Sun(1 month ago)
About this role
A Contact Center Reservationist at Mohegan Sun serves as a front-line guest service representative for the resort, supporting guest interactions across phone and electronic channels. The role represents the property's guest services and reservation teams, helping to maintain positive guest experiences and support business objectives. The position operates within a call center environment and interfaces with multiple departments.
Required Skills
- Customer Service
- Reservations
- Phone Support
- Upselling
- Troubleshooting
- Microsoft Office
- Communication Skills
- SharePoint
- Ticketing
- Call Center
Qualifications
- High School Diploma or Equivalent
- Mohegan Sun Reservationist Training
- Annual HR Compliance and Cybersecurity Training
About Mohegan Sun
mohegansun.comExplore the thrill of Mohegan Sun! Play games in our casino and online in CT, where we offer the best in slots, table games, hospitality, dining, and entertainment!
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