Reservations Agent - Casual

The Reservations Agent - Casual role at Radisson Hotel Group handles all incoming reservations via phone, email, and online channels, ensuring speed, style, and accuracy. The position involves managing room allocations, rate codes, and special requests in the property management system while upselling room types and packages to match guest preferences. This role requires close collaboration with Front Office, Sales, and Revenue teams to maximize occupancy and revenue, along with maintaining accurate booking details and providing exceptional guest recommendations.