Reservations Agent (FT)
Pendry Hotels(2 months ago)
About this role
A Reservations Agent at Montage International represents the hotel as the primary point of contact for guests seeking bookings, embodying the property's service standards and brand. The position involves interacting with guests professionally and working with the hotel's front-office systems to support smooth booking and guest experience. It contributes to overall guest satisfaction and revenue goals through effective guest-facing communication.
Required Skills
- Customer Service
- Reservation Systems
- Telephone Etiquette
- Microsoft Office
- Data Entry
- Upselling
- Communication
- Guest Relations
- Time Management
Qualifications
- High School Diploma or Equivalent
About Pendry Hotels
pendry.comDiscover a contemporary luxury hotel experience at Pendry Hotels & Resorts. From San Diego to New York, our boutique hotels offers modern comfort.
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