Reservations Agent - Rydges World Square

This role serves as the primary point of contact for guest phone and digital enquiries at Rydges Australia Square, coordinating requests ranging from restaurant bookings to housekeeping. The position requires managing reservations, handling complaints, and promoting hotel services to ensure a seamless and memorable stay for every guest. Success in this role depends on deep knowledge of the hotel, effective communication, and the ability to thrive in a fast-paced environment.