Reservations Agent

As a Reservations Agent at Rydges World Square, you will serve as the primary point of contact for guests, managing bookings and inquiries via phone, email, and online chat to deliver memorable experiences. The role focuses on driving direct bookings and revenue by helping guests find the perfect room, rate, and package while ensuring seamless check-in and check-out processes. You will act as a trusted contact for guest preferences and concerns, collaborating with hotel teams to maintain high standards of service and satisfaction.