Reservations Agent

The Reservations Agent serves as the first point of contact for guests at Ham Yard Hotel, managing all room reservation inquiries with precision and care to ensure an unforgettable stay. This role involves showcasing in-depth knowledge of hotel facilities, collaborating with the front office team, and delivering outstanding customer service in a fast-paced environment. The position requires a customer-focused mindset with exceptional communication and organizational skills to thrive within a dynamic hospitality team.