reservations co ordinator

The Pembroke, a historic London club, seeks a Reservations Coordinator to manage restaurant bookings and serve as the primary point of contact for members and guests. This role involves handling enquiries across multiple channels, maintaining member records, resolving complaints, and collaborating with operational teams to ensure a seamless luxury hospitality experience. The successful candidate must be highly organized, detail-oriented, and proficient in reservation and CRM systems within a fast-paced environment.